The Role of Social Media

The Influence of Video on Consumer Purchase Decisions

In the fast paced digital world, video is an integral part of marketing, especially in India. Have you ever fallen in love with a product video while perusing your social feed? You’re not alone; video makes a significant contribution to the purchase decisions of many consumers. In this post, we’ll look at the effective use of video for influencing consumer behavior with real-world examples of Indian brands that have successfully used video.

Just imagine watching a short video that not only shows a product but also provides a narrative. It is the type of material that draws people in and keeps them interested. In India, with an explosion in mobile internet penetration, companies now use video to reach their customers. 

What makes video so effective? It uses images, sounds, and stories to evoke emotions, which helps consumers empathize with products. This means brands can better deliver their messages than just text and images. 

Take a moment to reflect on how emotionally moving a video can be. The moment a customer sees something in use, it makes them want it. They’ll imagine where that product will be used in their lives and then they’ll have a deeper interaction and, eventually, a purchase.

Through this article, we will explore how Indian brands are using video to engage customers and convert sales. By the end, you may simply be tempted to consider using video as part of your own marketing approach. 

The Influence of Video on Consumer Decision Making

Consumer Decision Making
Credits: FLUX-schnell

Why Video Matters  

Videos are more than just a fashion statement: they’re the crux of what drives consumer actions. Consumers retain 95% of a message in a video, as opposed to 10% when reading. This retention is important in a marketplace where brand loyalty is rare. 

Engaging Storytelling  

Telling stories is the best way to engage consumers. Videos with narrative content make more sense to the viewer. For example, Tata Tea ran a campaign named “Jaago Re” that utilized emotional storytelling to create social awareness. This campaign not only boosted brand awareness but it prompted consumers to become more engaged with the brand as well. 

Real-Life Examples  

Real-Life Examples
Credits: FLUX-schnell

1.  Dabur’s Digital Marketing Strategy  

Dabur, one of the best-selling Indian health and beauty brands has also successfully used videos to market their products. The advertisement they created for Dabur Chyawanprash included playful family scenes, promoting the advantages of the product. The videos were relatable and informative, and targeted the health-conscious Indian family in particular. Not only did this promote brand awareness, it compelled customers to think about the product when they were going grocery shopping. 

2.  Zomato’s Humorous Approach  

The food delivery platform Zomato has become famous for its humorous video ads. They often run campaigns with jokes on food delivery that you can post on social media. They’ve used this approach to build their brand value, and consumers feel like they’re choosing Zomato over the others. Using humor, they create viral and memorable content that builds interest and loyalty. 

What Videos Produce Sales? 

Video on Consumer Purchase
Credits: FLUX-schnell

1.  Product Demonstrations  

Product videos let customers see the product being used. Philips, for instance, publishes videos regularly explaining how their products work. Such demonstrations help to disambiguate the technology for the end-user and make it more accessible to buy. 

2.  Customer Testimonials  

Social proof makes testimonials incredibly effective. Ola has already used customer stories in their ads to show actual users sharing their stories. This creates trust and invites clients to purchase their services. 

3.  Educational Content  

Learning videos can turn a brand into a source of authority. HDFC Bank has developed financial literacy videos to educate customers about various banking products. This not only informs audiences but also helps to position HDFC as a trusted financial partner. 

The Role of Social Media  

Video marketing depends heavily on social media channels. In India, we consume videos on sites like Instagram, Facebook and YouTube. Companies are also adapting their content to fit these platforms more and more. 

Short-Form vs Long-Form Video  

Short-Form Videos: This is perfect for Instagram Reels or TikTok platforms that favor quick and actionable content. Myntra, for example, presents fashion trends in short, memorable videos that invite people to purchase items immediately. 

Long Form Videos: These can be put on YouTube or brands’ websites for long-form storytelling. Tanishq (the jewelry company) tends to post more lengthy videos that go deeper into their design, which appeals to a discerning crowd. 

Measuring Success  

For businesses, brands must understand how videos perform. Engagement, views, and conversions are a few ways of measuring the success of a video.

Key Performance Indicators (KPIs)  

  • Engagement Score: Indicates how well viewers engage with the video (likes, shares, comments). 
  • Conversion Rate: Measures how many people engaged with the video and eventually bought something. 
  • View Time: Displays how much time people are spending on a video and thus determines the quality of the content. 

Challenges and Considerations  

Challenges and Considerations
Credits: FLUX-schnell

Video marketing is as powerful as it sounds but it’s not without challenges. Brands have to take into account production value, consistency, and targetability. Poorly executed videos can damage brand trust, while marketing blatant videos put the reader off. 

Staying Authentic  

Authenticity is key.  Companies such as Baba Ramdev’s Patanjali have succeeded by keeping a personal link with their audience. They have videos that demonstrate the organic features of their products, without overdoing it and build trust with the consumer. 

Conclusion  

We have seen how video plays an integral role in a consumer’s buying decision, especially in India. Brands can leave a long-lasting impression on customers by deploying storytelling, authenticity, and content. 
If you are interested in further optimizing your marketing campaigns with effective video content, trust professionals who know the ins and outs of video production and media marketing. A team that’s committed to creativity and authenticity may be the key to unlocking your brand potential.